Frequently Asked Questions
& Tutorial

Tutorial

IPTV Smarters Pro

GENERALl QUESTIONS

Watch our best ІРТV package on all your devices, after buy iptv you can use on your TV, android box, mobile phone, mag box and tablets…
We are first the best service provider on internet, and we provide no freezing technology with 99% uptime.
For the Payment of your subscription we only accept Payment via Crédit and Débit Card and Paypal
Just let our team have theire time to complete your order. We will send you email with details soon as possible after verifying your payment.
We are here to help you 24/7, feel free to contact our technical support team: [email protected]

HOW TO SETUP THE IPTV ACCOUNT ON YOUR DEVICE

Setup instructions for a Samsung/LG Smart TV

Search in your TV for one of the APPs below

IPTV Smarters Pro (select Xtream codes API )

Click on Xtream code API (XC API)
Enter your infos : Name, Login, Password and URL.
ADD user.
Alternative apps :

DUPLEX play
IBO Player
Flix IPTV
SET IPTV
ELK Player
Nanomid
Smart IPV (Not recommended)
Smart STB (Not recommended, contact the support if you decided to use it)
STB Emu (Not recommended, contact the support if you decided to use it)
Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

Use our offcial website, all you need is to enter the user and the password that were provided to you : http://web.ip365.cx/ (Recomended)

OR

1- Download VLC ( Download URL https://www.videolan.org/vlc/index.html)

2 – Open VLC Player

3- Go to Media -> Open Network stream.

4-  Add your Subscription M3U URL we sent to you and press play.

5- Wait till all the Channels load (this may take some time)

6- In case you are facing any issues with M3U loading, please contact our support team on WhatsApp and they will help you set your subscription.

Please install one of the recommended IOS apps below:

IPTV Smarters Pro (select Xtream codes API )

  • Click on Xtream code API (XC API)
  • Enter your infos : Name, Login, Password and URL.
  • ADD user.

Alternative apps :

  1. GSE IPTV (select Xtream codes API).
  2. ELK Player.
  3. IPTVX.

Once you install one of these recommended APPs, select Xtream codes API and you can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

Go to the Google Play store and look for one of the recommended APP’s below:

IPTV Smarters Pro (You may find it under the name smarters player lite)

    • Click on Xtream code API (XC API)
    • Enter your infos : Name, Login, Password and URL.
    • ADD user.

Alternative apps :

  1. DUPLEX play
  2. IBO Player
  3. Flix IPTV
  4. SET IPTV
  5. ELK Player
  6. Nanomid
  7. Smart IPV (Not really recommended)
  8. Smart STB (Not really recommended)
  9. STB Emu (Not really recommended)

Once you install one of these recommended APPs, You can use the subscription info that you received from us to log in.

In case you are facing any issues, please contact our support team on Whatsapp and they will help you set the subscription in your APP.

STB Emulator Setup Instructions:

  1. Download ‘STB Emulator’ from the Google Play Store here.
  2. Install and Load the ‘STB Emulator’ app and you will see your ‘MAC address’ on screen.
  3. Tap near the ‘Top right corner’ and then click ‘Settings’ – the 4th icon from the right.
  4. Tap ‘Profiles’.
  5. Tap ‘Test portal’ to modify the existing profile or ‘Add profile’ to start a new one.
  6. Tap ‘STB Model’.
  7. Tap ‘MAG 250’ or whichever STB you wish to emulate.
  8. Tap ‘Portal settings’.
  9. Enter your ‘Portal URL’ (Check your activation e-mail) and click OK.
  10. Now tap ‘Screen Resolution’.
  11. Choose ‘1280×720’ (You can choose higher with internet speed 16+ Mbps).
  12. Exit the app and restart.
  13. You will now see your channel list.

Troubleshooting STB Emulator

If you have any problems viewing the Channels please follow this recommended fix:
Restart your App, Device/Box, and Wi-Fi Router.

 

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

Connect MAG DEVICE to TV and Internet. Then do as follows

    1. Go to: Settings—> System Settings —> Servers—>Portals
    2. Set Portal 1: IPTV Shop
    3. Set Portal 1 URL ( see your E-mail )
    4. Set Portal 2 Name leave this empty  add this only If you order the second subscription
    5. Set Portal 2 URL leave this empty  add this only If you order the second subscription
    6. Save everything
    7. Reboot device
    8. After the box is restarted, wait until the TV screen shows the channels.

In case you are facing any issues, please contact our support team on WhatsApp and they will help you set the subscription in your APP.

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